Data Privacy Policy

Last updated: 15 January 2026

aeroluxore Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

Data Controller Information

The data controller for your personal information is:

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes:

Information You Provide Directly

  • Contact information (name, email address, phone number)
  • Business information (salon name, location, type of business)
  • Communication preferences and enquiry details
  • Any other information you choose to provide when contacting us

Information Collected Automatically

  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site, referral sources)
  • Location data (general geographic location based on IP address)
  • Cookie data (see our Cookie Policy for details)

How We Use Your Information

We use the personal data we collect for the following purposes, and how we use your data depends on the legal basis for processing:

Providing Our Services

We use your information to deliver our analytics services, respond to your enquiries, and provide customer support. This processing is necessary for the performance of our contract with you.

Communication and Marketing

With your consent, we may send you marketing communications about our services, industry insights, and relevant updates. You can withdraw your consent at any time.

Website Improvement

We analyse website usage data to improve our services and user experience. This processing is based on our legitimate interest in improving our business operations.

Legal Compliance

We may process your data to comply with legal obligations, such as data protection laws and tax regulations.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your data and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction, subject to the same privacy protections.

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Our data retention periods are:

  • Contact form enquiries: 3 years from last contact
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Website analytics data: 26 months (in line with Google Analytics settings)
  • Customer service records: 7 years for business enquiries

Your Rights

Under the General Data Protection Regulation (GDPR) and Malta's data protection laws, you have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

You can request that we delete your personal data in certain circumstances.

Right to Restrict Processing

You can ask us to limit how we use your personal data in specific situations.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Object

You can object to our processing of your personal data for direct marketing or legitimate interests.

Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure hosting and backup procedures

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Malta Information and Data Protection Commissioner or your local supervisory authority.

Supervisory Authority

Malta Information and Data Protection Commissioner
Website: https://idpc.org.mt
Email: commissioner.idpc@gov.mt