Terms of Service

Last updated: 15 January 2026

These Terms of Service ("Terms") govern your use of the aeroluxore website and services provided by aeroluxore Ltd, a company registered in Malta with registration number C85749 ("Company", "we", "us", or "our").

Acceptance of Terms

By accessing or using our website at aeroluxore.pro and our analytics services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and aeroluxore Ltd. Your acceptance of these terms creates a contractual relationship governed by Malta law and European Union regulations.

Description of Services

aeroluxore provides beauty salon client retention analytics systems and related services including:

  • Client behaviour analysis and retention tracking
  • Predictive analytics for beauty businesses
  • Custom reporting and business intelligence solutions
  • System integration services
  • Training and support services

Our services are designed specifically for beauty salons, spas, and related wellness businesses. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information when requested
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful business purposes
  • Comply with all applicable laws and regulations
  • Respect the privacy and rights of your clients whose data may be processed
  • Obtain necessary consents for data processing where required
  • Not attempt to reverse engineer or unauthorisedly access our systems
  • Not use our services to compete with or harm our business

You are responsible for ensuring that your use of our analytics services complies with applicable data protection laws, including GDPR and Malta's data protection regulations.

Account Registration and Security

To access certain features of our services, you may need to create an account. You are responsible for:

  • Maintaining the security of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use
  • Ensuring your account information remains accurate and up-to-date

Payment Terms

For paid services, you agree to:

  • Pay all fees as specified in your service agreement
  • Provide accurate billing information
  • Pay invoices within the specified payment terms
  • Notify us of any billing disputes within 30 days

Fees are non-refundable except as specifically stated in your service agreement or as required by applicable law. We reserve the right to suspend services for non-payment after appropriate notice.

Data Processing and Privacy

Our processing of personal data is governed by our Privacy Policy and applicable data protection laws. By using our services, you acknowledge that:

  • We may process personal data in accordance with our Privacy Policy
  • You have obtained necessary consents for any client data you provide to us
  • You will comply with applicable data protection laws in your use of our services
  • We implement appropriate security measures to protect data

Intellectual Property

The aeroluxore platform, including all software, algorithms, designs, text, graphics, and other content, is the intellectual property of aeroluxore Ltd and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use our services for your business purposes. You may not:

  • Copy, modify, or distribute our software or content
  • Reverse engineer or attempt to extract source code
  • Remove or alter any copyright or proprietary notices
  • Use our intellectual property for competitive purposes

You retain ownership of your business data and grant us a licence to process it solely for providing our services to you.

Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect service availability.

We will make reasonable efforts to:

  • Provide advance notice of scheduled maintenance
  • Minimise service disruptions
  • Restore services promptly in case of outages
  • Maintain appropriate backup and recovery procedures

Limitation of Liability

To the maximum extent permitted by applicable law, aeroluxore Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our services.

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount paid by you to us in the twelve months preceding the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify and hold harmless aeroluxore Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these terms
  • Your violation of applicable laws or regulations
  • Any data protection violations related to your client data

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malta and the European Union. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the Malta courts.

If you are a consumer resident in another EU member state, you may also have rights under your local consumer protection laws, and nothing in these terms affects those rights.

Dispute Resolution

We encourage resolving any disputes through direct communication. If you have concerns about our services, please contact us at legal@aeroluxore.pro.

For disputes that cannot be resolved through direct communication, you may have access to alternative dispute resolution mechanisms under EU law, including online dispute resolution platforms.

Termination

Either party may terminate the service relationship with appropriate notice as specified in your service agreement. Upon termination:

  • Your access to our services will cease
  • You remain responsible for any outstanding fees
  • We will return or delete your data as agreed
  • Provisions regarding liability and intellectual property survive termination

We may suspend or terminate your access immediately if you violate these terms or engage in prohibited activities.

Changes to Terms

We may modify these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. We will provide reasonable notice of material changes through:

  • Email notification to your registered email address
  • Prominent notice on our website
  • In-platform notifications where applicable

Your continued use of our services after the effective date of changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and aeroluxore Ltd regarding your use of our services.

Contact Information

If you have questions about these Terms of Service, please contact us:

For general enquiries, you may also contact us at contact@aeroluxore.pro.